Empower multicultural communities with the information and skills they need to manage their health.

This page is also available in Chinese and Punjabi

The interCultural Online Health Network (iCON) is a community-driven health promotion initiative that provides culturally and linguistically tailored information on chronic disease management for multicultural communities. A leader in eHealth, iCON works in collaboration with partner organizations and with the support of the Ministry of Health to expand eHealth literacy in BC. iCON works with patients, caregivers, and health professionals to support individuals in navigating the BC healthcare system and shaping their self-management journey.

Since 2007, iCON has hosted public health events with Chinese and Punjabi-speaking communities to provide language appropriate health information. Health professionals from these communities provide health education in ways that respect the communities’ different cultural needs. iCON also works alongside Vancouver Coastal Health, First Nations Health Authority, Vancouver Island Health Authority and the Indigenous community to integrate traditional practices into Western primary and acute care settings.

What we do

The interCultural Online Health Network (iCON) is a partnership between UBC Digital Emergency Medicine and the Patients as Partners program and is supported by the B.C. Ministry of Health.

Partnership & collaboration

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Culturally-tailored health promotion & outreach

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Multi-channel dissemination

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Digital literacy to support patient self-management

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Evaluation & impact

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  • Promote health and wellness
  • Prevent chronic disease
  • Empower patients with information and skills to manage health
  • Close gap on health disparities
  • Improve patient navigation and health services accessibility
  • Foster culturally sensitive healthcare
  • Build awareness of digital tools to support self-management



Working together to support patient-centered care.

Community responsiveness

Programming that is responsive to the needs of communities it serves.


Continuous evaluation to ensure improvement and excellence.


Embracing cultural diversity in health care. Fostering cultural sensitivity and open dialogue in health care.


Empowering patients to achieve better health outcomes.

Our team

Dr. Kendall Ho, MD FRCPC

Executive Director of iCON

Dr. Gulzar Cheema, MBBS, LMCC, CCFP, FCFP

Chief Medical Officer

Barbara Ho

Chief Nursing Officer

Jay Bains, Ph.D. (Candidate)

South Asian Community Engagement Officer

Dr. Niresha Velmurugiah

Associate Director Digital Health Literacy

Anne-Marie Jamin

Acting iCON Program Manager

Britta Beaty

Event Coordinator (Maternity Leave)

Alex Fung


Maryam Matean

Research Portfolio Coordinator (on leave until January 2022)

Suzanne Ng


Dr. Helen Novak Lauscher, Ph.D.

Project Sponsor

Harman Grewal


Jo-Anne Rockwood

Event Coordinator

Jamie Vanden Broek

Project Coordinator (Interim)

Get Involved

Volunteer Benefits

  • Gain knowledge regarding prevention, self-management, and treatment of chronic diseases
  • Gain experience in engaging the public in interactive health event
  • Gain knowledge and experience in methods of evaluating health events
  • Be part of a team dedicated to providing health education to Chinese, South Asian and Aboriginal communities throughout the province
  • A letter of recognition with documentation of the total number of volunteer hours will be issued following completion of the volunteer commitment
  • Meet some great people!