Digital Health Literacy Train the Trainer Homepage

This webpage is your hub for all of the documents and resources affiliated with the Train the Trainer program. Browse the Modules below to access related documents and PowerPoints. For any questions or group discussions, please email us at

The Digital Health Literacy program and the associated Train the Trainer series are an iCON initiative.

Trainer Resources

Session Recordings

Session 1 recording: 

Session 2 recording:

Session 3 recording:

Trainer Resources


Within these resources, we will explore a variety of topics related to Webinars, Presentation Skills, Tailoring for your Audience, and Preparation Skills. This tab provides something to learn for presenters of all levels, and will help you to plan effective webinars for your community group.

PowerPoint Files

  • Leading an Effective Webinar (English)


  • Device Access Resource List (English)
  • Hosting a Great Webinar – Tips & Tricks (English)
  • Training Session Planning Resource – Guiding Questions (English)

We are hoping to learn about the participant experience and to evaluate the training program with 3 evaluation surveys for your community members to complete at different timepoints. Responses to these surveys will help iCON to improve the program, incorporate new content, and implement changes to the program for future use.


Evaluation Information Sheet (English, Traditional Chinese, Simplified Chinese, Panjabi)

This document provides an overview of the evaluation process and some additional information about the stages of evaluation, how participant privacy is being protected, and more. Please share this document with your participants.


Pre-Survey (English, Traditional Chinese, Simplified Chinese, Panjabi)

Please ask your participants complete this initial survey at the start of your first training session. This Pre-survey will ask you about your baseline knowledge of digital health literacy, your use and comfort in navigating online platforms, virtual visits with healthcare providers, and how you discern the quality of health information online.


Immediate Post Survey (English, Traditional Chinese, Simplified Chinese, Panjabi)

Please ask your participants to complete this survey immediately following your last training session. If possible, please allow 10 minutes at the end of your session for participants to complete the survey. This Post-survey will ask you for feedback about the training you have received. At the end of this survey, your participants will be able to request a certificate of participation.


3-Month Follow-Up Survey

Approximately 3 months following the end of your training session, the iCON research team will contact your participants who provided their contact information in the second survey and ask them to complete a follow up survey. You do not need to take any action to ask participants to complete this survey. We hope to learn if, and how, the learning sessions are improving participants’ digital health literacy and use of virtual technology.

Program Content

Module 1: How to Use Zoom Effectively


Zoom is a free platform that allows you to video chat with other users. This can be a great digital tool for connecting with family, friends, or even a medical provider. In this module, we will cover beginner, intermediate, and advanced features available on this platform, as well as discuss other digital communication tools.

Powerpoint Files


Module 2: How to Identify High Quality Health Information Online


With a wide variety of websites, blogs, and social media accounts sharing information online, it can be challenging to identify which information is trustworthy and which is not. In this module, we will explore some key criteria to check for when looking at health information online, provide an overview of some high quality online medical resources, and share tools to use to help analyze the quality of online sources.

Powerpoint Files


Module 3: How to Talk to Your Healthcare Provider Using Virtual Care


Virtual healthcare is a rapidly growing area, especially during COVID-19 where staying at home can reduce anxiety and decrease risk. Connecting with your healthcare providers using online platforms like Zoom or over the phone is a great option for some types of healthcare appointments. In this session, we will explore the meaning of virtual care, discuss what can and cannot be done using virtual visits, and provide some resources to access care providers virtually.

Powerpoint Files